Customer Service
General Terms and Conditions
General business conditions and online store www.cebeljazibka.com have been prepared in accordance with the Consumer Protection Act (ZVPot-OCT2) and based on the recommendations Chamber of Commerce. Manager is an enterprise Marko Podlesnik Maurer – holder of supplementary activity on the farm. The buyer is a natural person or legal entity. Buyer registration confirms that it accepts the general business conditions posted on this site. Before buying registration is required. Visitor obtains a user name (his email) and password of his choice.
Privacy & Security
Information that you may give us, is carefully protected and any third party has no access to them. Your information will occasionally be used only to notify you about important changes to, new services and special offers on our website. Various e-newsletter will be sent only in the event that you subscribed. At your request we will delete your information within the time limits and in accordance with the Law on Personal Data Protection..
Payment & Price
We currently have three payment options. – Cash on delivery: ordered to pay for goods on delivery – Accept all major debit and credit cards from customers in every country. – Transfer to the account: bank transfer to the bank account of the company Marko Podlesnik Maurer – holder of supplementary activity on the farm IBAN: SI56 0201 8341 1576 777 at Bank NLB d.d. Payment made on the basis of the received e-mail message after placing an order. Payment must state the exact reference (order number). By doing so you will ensure faster execution. Delivery time begins with the date of receipt of funds perception on our behalf. All prices include VAT. Discounts, promotional codes, and more do not add up. Purchase agreement between the provider and the customer is concluded at the moment when bidder confirms the order (the customer receives confirmed orders by e-mail). From that moment, all prices and other terms are fixed and apply to the provider, as the customer.
Delivery
Ordered goods are delivered by the Post of Slovenia, with which we have a contract. Deliveries will be made to the address indicated in the order. Delivery time is max 2 to 3 days hardworking for address in Slovenia and up to 10 days for all orders outside Slovenia . The cost of postage is 4.20 EUR (for transport in Slovenia) and 8 euros for Croatia, Italy, Austria. Post of Slovenia charged the cost of payments / remittances
Returning goods ordered
If you are not satisfied with the ordered goods send it back to Marko Podlesnik Maurer – holder of supplementary activity on the farm, Kokaljeva 3, 1000 Ljubljana, Slovenia. Fill in the return of goods and money will be credited to your account within 15 days. No questions asked and with no complications! In the examples that you would like a different size or exchanged it for any other item, you have 15 days to replace it in our store at Kokaljeva 3, Ljubljana or send it to Marko Podlesnik Maurer – holder of supplementary activity on the farm, Kokaljeva 3, 1000 Ljubljana, Slovenia. In this case, we will cover the cost of sending the new item, the cost of sending back is your cost. Important: The product must be packed in their original packaging and undamaged..
Viewing Orders
By registering at our online store and click on Account (top right) you can see all the orders and their status.
Rest
Payment shall be settled Following the acquisition, the price includes 22% VAT
Contracts are negotiated in the Slovenian language and are stored at the company’s headquarters
Company Profile:
Title: Marko Podlesnik Maurer – holder of supplementary activity on the farm
Address: Gobela 23, 4282 Gozd Martuljek
Registration number: 2571501000
ID: SI25515071
Company EDI l.l.c. the taxpayer
Entry in the register: Upravna enota Jesenice
